FREQUENTLY ASKED QUESTIONS (FAQ)
What is grounding or earthing, and how do grounding mats work?
- Grounding, or earthing, is the practice of connecting with the Earth's natural electrical charge to potentially enhance well-being. Grounding mats have conductive materials that help you establish this connection by placing your body in contact with the Earth. They can help balance your body's electrical state and provide various potential benefits.
What are the potential benefits of using grounding mats?
- Grounding mats are believed to offer a range of potential benefits, including improved sleep, reduced stress, enhanced relaxation, and reduced inflammation. However, individual experiences may vary.
How do I use a grounding mat?
- Using a grounding mat is easy. Simply place it on your chair or bed, and make sure it's in direct contact with your skin, like under your feet or hands. Ensure that the mat's conductive side is facing up. You can use it while working, sleeping, or relaxing.
Is it safe to use grounding mats?
- Grounding mats are generally safe for most people. However, if you have specific medical conditions or are pregnant, consult your healthcare provider before using grounding mats. Additionally, ensure the mat is in good condition and free from damage.
How long should I use a grounding mat each day?
- The duration of use can vary depending on personal preferences and needs. Many people find benefits with as little as 20-30 minutes per day, while others use grounding mats for more extended periods. Listen to your body and adjust your usage accordingly.
When can I expect my product to arrive?
- Shipping times for products typically range from 2 to 6 weeks. Shipping times can vary depending on factors such as the product's origin, destination, customs procedures, and local postal services.
For most orders, you will receive tracking information once your product has been shipped. Please allow a few days for tracking details to become available.
Occasionally, unforeseen circumstances like customs delays or global events can impact shipping times. While we do our best to avoid such delays, please be aware that they can occur. If you have any questions, feel free to contact us at info@gentlygrounded.com for assistance.
CLEANING & MAINTENANCE:
- Grounding mats are relatively low-maintenance. Regularly inspect the mat for any signs of damage and ensure that the conductive surface remains in good condition. Do Not Use if Damaged. Store it in a cool, dry place when not in use.
- Cleaning your grounding mat and sheet is a straightforward process. Here are the steps to clean them effectively:
For Grounding Mat:
1. Unplug or disconnect: Ensure that the mat is disconnected from any electrical source or grounding outlet.
2. Surface cleaning: Use a mild, non-abrasive, and non-alcoholic cleaner to wipe the surface of the mat gently. You can also use a damp cloth with a mild soap solution.
3. Rinse (optional): If you use a soap solution, rinse the mat with a damp, clean cloth to remove any soap residue.
4. Dry thoroughly: Allow the mat to air dry completely before using it again. Ensure that it is entirely dry to prevent any electrical issues.
For Grounding Sheet:
1. Remove any connections: Disconnect any grounding cords or connections from the sheet.
2. Machine washing (if suitable): Check the care instructions for your specific grounding sheet. Some sheets are machine washable. If so, wash the sheet in cold water with a mild detergent. Avoid using bleach or fabric softeners.
3. Hand washing (if needed): If your sheet is not machine washable, you can hand wash it in a bathtub or large basin. Use cold water and a mild detergent. Gently agitate the sheet and allow it to soak for a while. Rinse thoroughly.
4. Drying: Hang the sheet to dry, preferably outdoors in the sunlight. Sunlight can have a beneficial grounding effect on the sheet. If outdoor drying is not possible, you can also hang it indoors or use a low-heat setting on your dryer.
5. Avoid excessive heat: Do not use high heat or excessive heat settings when drying the sheet, as it may damage the conductive properties.
6. Storage: Once the sheet is completely dry, fold or store it as per your preference. Ensure it's kept in a clean and dry place.
Always refer to the care instructions provided for your specific grounding mat and sheet, as cleaning and care guidelines may vary slightly between different products.
If you have any additional questions or need personalized assistance, feel free to reach out to our customer support team.